IBM: Helping carmakers cut warranty costs

Ok, it's nothing really only related to Audi or VW, but anyway we believe it's a very interesting approach by IBM which is maybe also interesting for our readers.

IBM is set to give details Tuesday about plans to sell sophisticated search technologies allowing automakers to cut warranty expenses, which cost the car industry about $14 billion annually.

Automakers could cut warranty claims 5 percent by using such technologies, which go beyond the "keyword" searches used by consumer Web companies and which mine a variety of information sources such as repair records and Web logs, or blogs, IBM said.

GermanCarBlog, IBM

Source: Reuters

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